Privacy Policy

Introduction

Toko Co., Ltd. ("Toko", "we", "us") recognizes the importance of protecting personal information and considers using and protecting it properly to be a social responsibility. We are committed to protecting your personal information.

Definition of personal information

Personal information means information about an individual that can identify a specific person, such as name, date of birth, gender, telephone number, email address, occupation, or place of work.

Collection and use of personal information

We collect and use personal information only for the following purposes, and only within their scope. We collect personal information only when you provide it voluntarily. By providing personal information, you agree that we may use it in accordance with this policy.

Work necessary to deliver products you have ordered from us
Providing information we believe is useful and necessary for you, such as announcements of new products
Inquiries and confirmations from us that are necessary for our business, and collecting opinions to improve our services
Responding to inquiries

Disclosure to third parties

We manage the personal information you provide under appropriate security measures, and we do not disclose or provide it to third parties except in the following two cases:

When it is necessary to disclose it, to the extent required to respond to your inquiry, to our affiliated or partner companies that have entered into appropriate confidentiality agreements with us
When a court, the police, or another legal authority requests disclosure under laws and regulations

Supervision of contractors

In the course of our business, such as providing products and services to you, we may provide part of your personal information to outside contractors. In that case, we supervise the contractors so that they handle the personal information properly.

Management of personal information

To prevent the leakage, loss, or damage of personal information, we have appointed a person responsible for the protection of personal information and make every effort to keep it secure. We also manage the personal information entrusted to us properly, keeping it accurate and up to date.

Access, correction, or deletion

If you wish to access, correct, or delete the personal information you have provided to us, we will respond promptly and within a reasonable scope after confirming your identity.

Security

All communication between your web browser and our server is encrypted with SSL, so the information you enter while shopping is sent securely.

We may also send greetings or information about our products to the email address you have provided. We use the content of inquiries, after processing it into statistical data that cannot identify individuals, to improve our services. Thank you for your understanding.

Analytics tools

To understand how this website is used and to improve it, we use Google Analytics, an access analysis tool provided by Google LLC. Google Analytics uses cookies to collect access information such as the pages you view, the type of browser and device you use, and your approximate region. This information does not include your name or any other information that identifies you.

For how Google handles this data, please see How Google uses information from sites or apps that use our services. To stop this collection, please use the Google Analytics Opt-out Browser Add-on, or disable cookies in your browser settings.

Contact

If you have any questions about how we handle personal information, please contact us at toko@mashiko.com.

This English version is a translation provided for reference. If there is any difference between the English and Japanese versions, the Japanese version prevails.